Tile & Flooring
Understanding Tile and Flooring retail
CSY are a very established provider of EPOS systems within the Tile & Flooring industry across in the UK. We work with a large variety of customers, ranging from single site flooring retailers to Tile Giant, who has 118 stores across the UK. These businesses rely on our in-house developed software, Vector, to manage their business from processing sales to handling despatch from the warehouse.
We understand you can have a large variety of different customers who can all have different prices. With Vector, we make it very easy for customers to have a fixed price level or a varied amount of discount depending on what they are buying. These will automatically be calculated when the customer is selected during the sale. Vector can even allow time specific customer promotions – you name it, Vector can do it. Anything from BOGOF, any 3 items for £10, buy 5 items and get the cheapest free, Vector can be tailored to suit your needs.
When it comes to printing paperwork or issuing quotes to customers, we like to cover all options. Vector allows for printing via a receipt printer, A4 printer and even emailing paperwork directly to a customer for a truly paperless solution. And don’t worry, as part of our installation, we offer a custom invoice format with your branding and specific requirements to be included on your paperwork. This can even be tweaked at a later date by speaking with our 7-day customer support team. Our hardware offering even includes a digital signature pad, so your customers can sign to collect and confirm their orders rather than printing any paperwork.
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Tile & Flooring EPOS from CSY is designed with specialised features that are made to help tile and flooring stores retain customers and attract new ones. It helps to encourage existing customers to visit more frequently and spend more.
Through Vector, tile and flooring stores can simply record product information and set up custom fields to create labels to suit their business.
Our labels are fully customisable, so can fit easily into your company store and branding if required.
We realise that running your business requires you to have the right information and reporting at your fingertips. Vector will open your eyes to over 120 management reports, which can even be automatically sent to you by email at the times you request. From your best selling products to your most profitable supplier, we’ve got you covered.
Features you need
Vector has been specifically developed to help the Tile & Flooring industry by providing the following benefits;
- Touchscreen terminal for ease and speed of use.
- Create your own touchscreen driven menus for non-barcoded products.
- Custom A4 invoice / quote design.
- Integrated label printer for sticky and non-sticky labels to add to products and shelf edges.
- Digital signature pad available to allow Account customers to sign for their goods / orders.
- Account customer sales with credit limits and automatic statement / invoice production.
- Create customer deliveries.
- Postcode lookup for faster customer creation.
- Loyalty Scheme with bespoke card design.
- Automatically apply specific customer discounts.
- Provide sales prompts to sell related items.
- Security coded and controlled refund process.
- Upload information / documents against a customers’ record.
- Integrated chip & pin card processing over broadband for faster transactions.
- Order directly to your suppliers from our system.
- Access customer sales history.
- Option to include TabletPOS for use on the shop floor and MobilePOS for deliveries
- Streamlined stock imports from suppliers.
- Produce customer orders where deposits can be taken.
- Integration with popular Accounting software, Sage and Xero.
- Real-time stocktaking.
- Comprehensive management reporting.
- Excellent stock management.
- E-commerce integration.