Canopy is a family-run business and have been involved in the leather goods industry for over 40 years in both retailing and manufacturing. The first Canopy store opened in 1993, on Sadler Gate situated within Derby's "Cathedral Quarter".
What started out as a traditional luggage and leather goods store has now evolved as the demand for a more luxurious, fashion-conscious product has grown. Canopy is now a high end luxury clothing boutique selling both men’s and women’s collections. We also carry a selection of accessories, luggage and footwear by an extensive range of sought after designers.
Our emphasis is on quality of product and service. We have a passion for the products we sell and care about our customers. Our aim is to provide an eclectic mix of brands to suit all. We firmly believe that, as an independent business, we can offer a service that is far superior to that of a multiple or high street store.
The CSY Vector EPOS system has been a large investment for Canopy. As our business grew we felt that it was important to have a tighter control of the business which the Vector EPOS provided .We could ensure that correct prices were being charged,track our stock levels and help reduce shrinkage. We quickly were able to see which stock lines were more profitable which in turn has aided our buying strategy and budgets going forward with suppliers.
The system can also give alerts and recommendations to staff when selling certain items which encourages up selling. We plan to use these features more.
With the help of the knowledgeable CSY team, the installation of the system was quick and straightforward. To make the most of any IT investment training is essential. CSY provide initial onsite training which is followed up by in depth training courses that are free for customers to attend ensuring that we get the most out of our system. We really liked this about the company.
We are lucky that CSY are relatively local to our stores and have been on hand if we have needed them for anything.
By installing the CSY Vector EPOS system business is now running more smoothly with increased visibility of what is actually happening .The advantages of the system outweigh the initial investment and maintaining a more profitable business has covered the initial outlay.
Bev Scott-Mullen, Director