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Support Vector
The Vector Hotline is available for any queries relating to the Vector system, from "how do I..." queries to reporting a fault or recovering from a power failure. When calling out of hours, an answer-phone message will provide you with a mobile number for the support team member currently on call. Office Opening Hours:
Monday - Thursday: 8:30am - 6:00pm Friday: 8:30am - 500pm
Weekends 8.30 - 6.00 for urgent support Out of Office Hours:
7 days: 8:00am - 8:00pm Telephone:
0115 948 4950 Fax:
0115 959 0959 E-mail:
hotline@csy.co.uk Venture
Venture support is available during office hours only on the above phone number. You can also e-mail info@csyventure.com. Visitor
Support for Visitor is only available by e-mail at info@csyvisitor.com. Fixed Price Support
For an all inclusive price CSY will provide box swap maintenance for the hardware, updates for the software, a help and support line and umlimited visits to set courses at the Education and training centre in Nottingham.
Every system includes 12 months comprehensive support in the price
Subsequent annual support is provided AT A FIXED PRICE FOR THE NEXT FIVE YEARS - A UNIQUE CSY ADVANTAGE
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CSY