We have recently expanded our service desk so are looking for a suitable candidate to help our existing team in logging faults, problem solving and offering advice.
The preferred candidate will have the following skill set:
- Excellent customer service skills
- Experience with Epos systems would be preferable but not essential as training is available
- Have a technical background with a respectable understanding of computer technologies
- Proven ability of working under pressure
- Confident when talking on the phone
- Be a team player
- Able to maintain a positive and proactive approach
- Able to adapt to flexible working hours on a rota basis
- Must live in Nottingham or surrounding district
Helpdesk hours cover 7 days a week, 8am to 8pm although currently most staff cover shifts operating between 8am to 8pm Mon to Fri.
If you are interested and fit the role please send an up-to-date C.V. to firstname.lastname@example.org