Tile Giant, part of the Travis Perkins Group, is
one of the fastest growing ceramics merchant stores, open to both
the public and trade. Tile Giant provide all the materials and
tools required for undertaking a project with ceramics.
"Tile Giant was founded in Staffordshire with a clear aim to
provide superior service, quality and value that was absent from
the ceramics trade. In a very short time Tile Giant has grown to be
a market leader with eighty stores nationwide. In late 2007 Tile
Giant was acquired by Travis Perkins which is providing greater
potential for growth within the company.
The CSY Vector EPOS system was the company's first major
investment and was purchased with the growth of the company in
The helpful and knowledge team at CSY has meant that Tile
Giant's growth from four to eighty stores in a five year period has
been a smooth one. The equipment is very user-friendly and Tile
Giant have a reliable system that can be trusted to provide
The relationship between Tile Giant and CSY has developed by
both parties being committed to forward thinking and working
together to capitalise on opportunities. Since day one Tile Giant
have taken advantage of the detailed stock and audit functions
within the system. We use live, accurate data (as opposed to
forecasts) to assist key buying and distribution decisions. This
has helped ease cash through periods of growth and continues to do
so. We also use the account customer facilities to manage our trade
and staff purchases.
Tile Giant recognise that the CSY training facilities available
both on and off site have proved to be an invaluable asset in
making sure the staff get the best out of the system.
The up-to-date information provided by the system has
transformed our methods of protecting margin within the business.
We are able to track individual stock movements remotely and
therefore sustain a healthy margin by doing so. The reporting
facilities in the management system are easy to use and include a
number of bespoke Tile Giant specific reports that CSY developed
Vector allows us to control our stock efficiently, reliably and
accurately. We have over three thousand stock lines and our
catalogue of products is easily maintained and managed within the
system. The integrated warehouse system has directly reduced the
amount of labour required in this area and we have seen a dramatic
cost saving from the offset.
Tile Giant are very happy with the return on their initial and
ongoing investments in CSY Vector which helps us continue to
maximise our profits through efficient management of costs."
Mo Iqbal, Tile Giant